Sierra Doula Academy (SDA) – Terms & Conditions
Communication & Confirmation
Enrollment Confirmation: A confirmation email will be sent once your enrollment and payment are successfully completed. If you don’t see it, please check your spam folder and reach out to SDA—we’re happy to help.
Attendance Policy
Full Attendance Required: I must attend all sessions to receive a certificate of attendance. Partial attendance forfeits the certificate and/or CEUs.
No Make-ups or Refunds: Missed classes or portions of classes cannot be made up. No refunds will be issued for missed sessions.
Dropped for Absence: If I miss part or all of an in-person class or workshop series, I will be dropped from the course and must attend a new course in full.
- I may re-attend via an online course at no additional charge.
- If I wish to return to an in-person course, I must pay the full tuition again.
Payment Policy
Deposit Enrollments: If I enroll with a deposit, full payment is due within 10 days of the workshop start date.
Payment Deadline: I will receive an invoice via email. If full payment is not received by the due date, my spot may be forfeited. I can re-enroll in a future workshop after completing payment, subject to a $50 reactivation fee.
Early Bird Rates: If I register using the Early Bird discounted rate after the discount period has ended, SDA reserves the right to invoice the difference between the Early Bird rate and full tuition. This balance must be paid in full prior to attending the event.
Transfers and Fees
Free First Transfer: My first transfer is free if requested within 2 weeks of my original class/workshop start date.
Additional Transfers or Late Requests: Additional transfers, or transfers requested outside of the 2-week window, are subject to a 10% transfer fee.
Transfer Credit Validity: All transfer credits are valid for 1 year from the date of the original request.
Tuition Differences:
- Transfers to a workshop with higher tuition require payment of the difference before confirmation.
- Transfers to a workshop with lower tuition will not receive a partial refund.
- Continuing education class transfers are determined case-by-case.
No Refund After Transfer: Once a transfer is confirmed, no refunds will be issued if I later cancel.
Transfers to Others: Enrollment is non-transferable to another person without written approval from SDA.
Workshop Changes by SDA
Cancellations or Postponements: In the rare event that SDA must cancel or postpone a class, I will be notified and offered alternative dates. SDA is not responsible for any student-incurred expenses (e.g., travel, accommodations) related to cancellations or rescheduling.
In-Person to Online Shift: If I enroll in an in-person workshop, SDA will make every effort to deliver it in person. In rare cases, such as trainer illness, SDA may shift the course to an online format. No refunds will be given, but I may choose to transfer to a future in-person training at no extra cost.
Refunds and Cancellations
No Refunds: SDA does not offer refunds for any classes or workshops.
One-Time Transfer Option: If I cancel my enrollment within 2 weeks of the workshop start date, I may transfer my enrollment once to another SDA workshop within 12 months at no extra cost.
Rescheduled Workshops: If SDA must reschedule a workshop, no refunds will be given, but I will be offered alternative dates.
SDA Cancellations: If SDA cancels a workshop entirely, a full refund will be issued.
Chargeback Policy
I agree not to initiate chargebacks for any reason. If a chargeback is issued, SDA reserves the right to report it to credit bureaus and refuse future service.
Photography and Testimonials
I grant SDA permission to:
- Take photos during the workshop, which may include me, for use in online or print promotional materials.
- Use anonymous quotes from my evaluations for marketing purposes.
Workshop Conduct & Copyright
Recording: I may not record any portion of the workshop (audio or video).
Photos: I may take photos only with permission from the trainer and other participants.
Workshop Materials: I may not reproduce, publish, or distribute workshop manuals or certification packet materials, except as needed for certification (e.g., client evaluation forms). Copyright must remain on all materials.
Certification Requirements
This course is one step in the process of becoming a DONA Certified Doula. Further steps are required after the workshop.
Certificate Replacement Requests
A $50 fee applies for reprinting and mailing a physical certificate of attendance. A $15 fee applies for a digital copy.
